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Letters from HVAC Clients | Wentzel's | Sarasota

Air Conditioning
(941) 925-2430


Electrical
(941) 924-8120


Insulation
(941) 217-8004

Letters from HVAC Clients


Nov 26, 2014 Wentzel's HVAC and Insulation installationMr Teddy Wentzel, I would like you to know what an exceptional experience I had as a home owner working with the people of Wentzels to replace my homes existing HVAC system. I had several options quoted me and feel like I made the right decision going with Wentzels. The builder of this home did what many do, and placed the duct work along with HVAC equipment in the hot attic space – the worst location especially in Florida. Several HVAC companies recommended that I replace the ducts, and I didn’t see the value of new ducts in the same hot attic space. I was impressed with Wentzel’s solution to increase the attic insulation but more so with creating a spray foam room around the air handler and the main duct trunk lines (see photo attached), this should dramatically keep the equipment and initial duct work cooler than the rest of the attic space as it is now part of the home’s living space. Please feel free to call upon me as a reference and hope the entire Wentzels family has a Happy Thanksgiving. Olvy Johnson


One Watergate Condo – Dec 13, 2011 What a wonderful company to deal with! They are the ones that we trust with all our air conditioning needs. They are the most reliable for thorough quality work. They keep our owners cool and our building in top conditioning. The guys are the most courteous pleasant contractors around the Sarasota/Bradenton/Port Charlotte/Venice area. We look forward to them coming into our building. We wouldn’t think of having any other in our facility. In our book they are the ONLY ones to call. Thanks guys!


Aug 27, 2011

Usually, people only call or write to complain, but I wanted to make sure this business got the credit deserved for recently giving us Prompt and Courteous service, when our air, for no apparent reason, stopped cooling. I called Wentzel Air and they were at my home and had the repair completed in less than two hours, and we live out in the country, granted the timing was really good for us, but, I will definitely use them in the future and recommend them to anyone needing Air Conditioning service.


Aug 27, 2011

Thank you for making my day, Mr. Wentzel! I recently had a bad experience with another company and called, Wentzel’s Heating and Air. The owner showed up at my home within two hours and located the problem with my air conditioner. Mr. Wentzel also gave me a discount for the frustration that I had earlier in the day with the other company. I would recommend this company to my friends and family! Thank you for providing courteous customer service and for being so prompt.


Mark S. – Aug 26, 2011

The technicians over at Wentzel’s have taken care of my family’s Air Conditioning for years. They are honest and the best at what they do! I always highly recommend them!


Allan – Aug 26, 2011

Wentzel’s Air Conditioning is one first rate company! They go above and beyond when it comes to customer service. They not only keep our Air Conditioner running smoothly, but we also rent several Mobile Homes and they maintain those Air Conditioning systems as well. They are always there when they say they will be, and just great guys to work with!


Dear Mr. Wentzel and associates,

I wanted to take this time to write and thank you for the stellar service that you and your employees provided.

Being a single Mom, I recently came home to find my condo was extremely hot and my AC unit would not work. I called one of my friends who had the same situation and she recommended Wentzel’s Heating and Air.

When the representative from Wentzel’s came out to evaluate my AC, to my surprise it was the owner. Mr. Wentzel was very courteous and quickly identified the problem.

I am very particular about my home and was concerned about water leakage and other stuff that may get on my new carpet.

Again to my surprise and without asking, the technicians were extremely courteous by covering up the surrounding areas that they were working in as well as making a walk path across my carpet. After they completed the job, they also cleaned up the area they were working in. The next day, Mr. Wentzel (the owner) came back by my home to inspect the job and asked me if I was satisfied.

I would recommend Wentzel’s Heating and Air for anyone who has a need. The company provided quick and efficient service and I did not have to sleep one night in a hot house!

-Susan Black


To whom it may concern,

I have recently had Wentzel’s air conditioning service install a new heating and ac system I my home and have been completely satisfied with their workmanship. Wentzel’s was able to remove the old system and expertly install the new one and have it all properly cooling – all within a few hours.

The installers were very competent and professional leaving my home in excellent condition.

I highly recommend this company with their able management, crew and sincere desire for customer satisfaction.

Sincerely,

Nancy Tibbals


Dear Ted and employee associates,

I am writing this to thank you for the help in getting my wife and I out of a bad situation we were in with another air conditioner installer.

We initially went with the company that was doing our air conditioner server contract work. They said our old unit was rusted out and plugged up, so they suggested a new unit. We agreed and they came back the next day and installed a new unit. The unit was not the ne we agreed on, but they said this is what should be installed… after two days the unit did not function properly so they came and took it out. They came with another unit this one was the one they said we needed in the first place. They took two days to install it and when started up it sweated badly on the outside of the air handler. After about a total of five weeks and a lot of aggravation we told them to take it out. The company who installed the unit was very unprofessional and the company owner was unresponsive when we called for his help in solving the problems.

The bottom line is that they did not calculate the duct size needed for the unit that they were trying to install. Also the size of the unit that would fit in the space available. They thought more of selling us an expensive unit, than one that would do the job and fit in the space allowed.

At the advice of our neighbor we called Wentzel’s hearting and air. Who put in this system. They came the next day, evaluated the home and installed the new unit the next day. They cleaned the attic of the mess left by the other company and left our home in tip top condition.

They have called three times to insure all is working well and to see if we had any questions. All the paperwork needed for the dealer and government rebates were provided without even asking… Ted the owner said he would be over to check things out and to be sure we are satisfied.

A good company is sometimes hard to find. I am grateful for meeting the people of Wentzel’s… we will definitely recommend them in the future,

Thank you,

Dominick and Ann Luparella


March 6, 2008

Highly recommended. Competent, knowledgeable, polite, courteous service. Would use again. They came when they said they would and steered me away from expensive unnecessary action, such as repairing instead of replacing.

Letters from HVAC Clients


Nov 26, 2014 Wentzel's HVAC and Insulation installationMr Teddy Wentzel, I would like you to know what an exceptional experience I had as a home owner working with the people of Wentzels to replace my homes existing HVAC system. I had several options quoted me and feel like I made the right decision going with Wentzels. The builder of this home did what many do, and placed the duct work along with HVAC equipment in the hot attic space – the worst location especially in Florida. Several HVAC companies recommended that I replace the ducts, and I didn’t see the value of new ducts in the same hot attic space. I was impressed with Wentzel’s solution to increase the attic insulation but more so with creating a spray foam room around the air handler and the main duct trunk lines (see photo attached), this should dramatically keep the equipment and initial duct work cooler than the rest of the attic space as it is now part of the home’s living space. Please feel free to call upon me as a reference and hope the entire Wentzels family has a Happy Thanksgiving. Olvy Johnson


One Watergate Condo – Dec 13, 2011 What a wonderful company to deal with! They are the ones that we trust with all our air conditioning needs. They are the most reliable for thorough quality work. They keep our owners cool and our building in top conditioning. The guys are the most courteous pleasant contractors around the Sarasota/Bradenton/Port Charlotte/Venice area. We look forward to them coming into our building. We wouldn’t think of having any other in our facility. In our book they are the ONLY ones to call. Thanks guys!


Aug 27, 2011

Usually, people only call or write to complain, but I wanted to make sure this business got the credit deserved for recently giving us Prompt and Courteous service, when our air, for no apparent reason, stopped cooling. I called Wentzel Air and they were at my home and had the repair completed in less than two hours, and we live out in the country, granted the timing was really good for us, but, I will definitely use them in the future and recommend them to anyone needing Air Conditioning service.


Aug 27, 2011

Thank you for making my day, Mr. Wentzel! I recently had a bad experience with another company and called, Wentzel’s Heating and Air. The owner showed up at my home within two hours and located the problem with my air conditioner. Mr. Wentzel also gave me a discount for the frustration that I had earlier in the day with the other company. I would recommend this company to my friends and family! Thank you for providing courteous customer service and for being so prompt.


Mark S. – Aug 26, 2011

The technicians over at Wentzel’s have taken care of my family’s Air Conditioning for years. They are honest and the best at what they do! I always highly recommend them!


Allan – Aug 26, 2011

Wentzel’s Air Conditioning is one first rate company! They go above and beyond when it comes to customer service. They not only keep our Air Conditioner running smoothly, but we also rent several Mobile Homes and they maintain those Air Conditioning systems as well. They are always there when they say they will be, and just great guys to work with!


Dear Mr. Wentzel and associates,

I wanted to take this time to write and thank you for the stellar service that you and your employees provided.

Being a single Mom, I recently came home to find my condo was extremely hot and my AC unit would not work. I called one of my friends who had the same situation and she recommended Wentzel’s Heating and Air.

When the representative from Wentzel’s came out to evaluate my AC, to my surprise it was the owner. Mr. Wentzel was very courteous and quickly identified the problem.

I am very particular about my home and was concerned about water leakage and other stuff that may get on my new carpet.

Again to my surprise and without asking, the technicians were extremely courteous by covering up the surrounding areas that they were working in as well as making a walk path across my carpet. After they completed the job, they also cleaned up the area they were working in. The next day, Mr. Wentzel (the owner) came back by my home to inspect the job and asked me if I was satisfied.

I would recommend Wentzel’s Heating and Air for anyone who has a need. The company provided quick and efficient service and I did not have to sleep one night in a hot house!

-Susan Black


To whom it may concern,

I have recently had Wentzel’s air conditioning service install a new heating and ac system I my home and have been completely satisfied with their workmanship. Wentzel’s was able to remove the old system and expertly install the new one and have it all properly cooling – all within a few hours.

The installers were very competent and professional leaving my home in excellent condition.

I highly recommend this company with their able management, crew and sincere desire for customer satisfaction.

Sincerely,

Nancy Tibbals


Dear Ted and employee associates,

I am writing this to thank you for the help in getting my wife and I out of a bad situation we were in with another air conditioner installer.

We initially went with the company that was doing our air conditioner server contract work. They said our old unit was rusted out and plugged up, so they suggested a new unit. We agreed and they came back the next day and installed a new unit. The unit was not the ne we agreed on, but they said this is what should be installed… after two days the unit did not function properly so they came and took it out. They came with another unit this one was the one they said we needed in the first place. They took two days to install it and when started up it sweated badly on the outside of the air handler. After about a total of five weeks and a lot of aggravation we told them to take it out. The company who installed the unit was very unprofessional and the company owner was unresponsive when we called for his help in solving the problems.

The bottom line is that they did not calculate the duct size needed for the unit that they were trying to install. Also the size of the unit that would fit in the space available. They thought more of selling us an expensive unit, than one that would do the job and fit in the space allowed.

At the advice of our neighbor we called Wentzel’s hearting and air. Who put in this system. They came the next day, evaluated the home and installed the new unit the next day. They cleaned the attic of the mess left by the other company and left our home in tip top condition.

They have called three times to insure all is working well and to see if we had any questions. All the paperwork needed for the dealer and government rebates were provided without even asking… Ted the owner said he would be over to check things out and to be sure we are satisfied.

A good company is sometimes hard to find. I am grateful for meeting the people of Wentzel’s… we will definitely recommend them in the future,

Thank you,

Dominick and Ann Luparella


March 6, 2008

Highly recommended. Competent, knowledgeable, polite, courteous service. Would use again. They came when they said they would and steered me away from expensive unnecessary action, such as repairing instead of replacing.

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