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The two guys Wentzel's sent to our condo to install our new air conditioner (on the roof) and new air handler (in our unit) could not have been more talented, skilled installers. They really knew what they were doing and didn't take short cuts when installing either unit. We're very picky about how work is done and they had no problem with getting the piping and cables looking good. They were so good in part because they've been working together as a team for 3 years. They guys really like working together and it shows! And they really like the company they work for and believe the family business owners treat all their employees very well.
All the employees we had contact with were terrific: Blake & Jesus, Lynne, Lisa, Kyle, and Billy. I couldn't recommend Wentzel's more highly.
Brian Eves did a great job installing the open cell foam installation, very conscientious and effective.
I really can't say enough good things about my experience with Wentzel's. We had a very old AC system and when it finally went they responded very quickly and within a couple of days I had a new system up and running. Many thanks to Lisa and Kim from the office team and to Steve and Carlos from the installation team and to Teddy with his crane and the company history. We will continue to use Wentzel's for all of our future AC needs.
I had a maintenance contract with another company for 5 years-what a waste! When it came time to replace my air conditioning system I was met with such unprofessionalism and horrible customer service. When I finally got an estimate from them I had decided to check elsewhere and I'm so glad I did! A friend recommended Wentzel"s and I couldn't be more impressed. My new system was installed yesterday and I can't say enough about the customer service through the process.
The team that installed yesterday were outstanding-professional, competent and courteous. OH... and it was a better product, coastal coated AND I saved $1700 over the other company! Wentzel"s can be trusted!
I had my new A/C install 2 weeks ago. I had a concern about how loud when the system come on, they come and add a new return with no extra charge to me (unheard of) and the A/C works perfectly it is very quiet (what a pleasure).
Thanks to Billy D., Steven & Steven for an excellent job, also thanks to all the ladies at the office Lisa, Cindy, and Kim.
WOW ! What a Great Job !
Very professional and they did it like it was their own Home.
We already notice a difference in sound and in how often
Air conditioner works. Notice a more consistent Temperature
in all Rooms of out 3 bedroom Home.
Thank you so much !
God Bless you all !!
Our Home is very cool ....?
From the minute these guys arrived til the time time they left, the accomplished the most efficient, professional, quality and to request job I have seen. The job was accomplished to perfection! The entire experience of contracting, bid submission and completion of the job was handled expertly. I would recommend the insulation division of this company, highly. I was also pleased to know they offer financing for the larger jobs. Thanks again, Wentzel's for exceeding my expectations. John Marks
A neighbor had highly recommended Wentzel's so they were the only company that I called. The service man, Carl, was on time and had my air conditioning up and running in no time. I was so impressed with Carl and Wentzel's that I signed up for the annual service contract.
I was pleased with the price of the service call and the annual service plan. Thank you Wentzel's!
Wonderful first time experience with Wentzels! Problem with A/C and Andy provided quick and efficient service to get it up and running! Will definitely be our new contact for any future business! Thanks Wentzels!
Dwayne was very helpful and knowledgeable. He provided maintenance as part of a service plan. I appreciate the great customer service from Wentzel's and the fair pricing for everything. I've compared their prices on more than one occasion including with electrical services for my community association.
Had Grey in for the semi-annual service. Very professional and really knows his stuff. He's a real talent and a credit to Wentzel's.
Just had Jon do scheduled 6 month maintenance. Very professional communicated well and did everything to keep me a satisfied customer.
A BIG Thank You to Wentzel's!
My air conditioning stopped working on a Wednesday and by Thursday afternoon a new unit was up and running. I had cool air and, I must say, a more efficient unit!
I so appreciate the entire staff at Wentzel's for their professional, kind and efficient service. A special "Thank You" to Zack, Billy, Terry and Brian for your help. A job well done. You the BEST!!
I strongly recommend Wentzel's for all of your cooling needs.
Thanks again.
A very Happy Sarasota Customer.
What a pleasant experience to deal with Wentzel's. Their insulation estimator came on Wednesday and gave us a quote. We liked their website and the price seemed fair. The job was done Friday and our A/C breathed a sigh of relief; cooler air with less electricity. The installation team did a great clean-up job before they left. No extra charges, no surprises!
A big shout out to Wentzel's!! Our a/c unit went out (blew-up) the day after the holiday on the 4th. We called Wentzels's and were told someone would be by shortly. That was a Thursday morning and by Friday morning we were having a new unit installed. We had cold air by Friday noon! An even bigger shout out to Shane, Andy, Gage and Steve for all their hard work. Simply the BEST!! Cannot get any better then that kind of service. Top notch people and service and we strongly recommend this family owned and operated A++++ Company! Thanks again Wentzel's!!
Signed......Happy customers in Arcadia!!
This is the fourth visit to our home for AC and insulation and AGAIN, Wentzels proved to be the very best company I have dealt with in Sarasota for over a decade. They are honest, efficient, courteous, top professionals and they really respond to the customer. Cody, Tim, Tanya all really reassuring. They go the extra mile.
Stop looking for AC people. Go to Wentzels. They deliver!!!!!
Wentzel's was GREAT! Absolute TOP NOTCH service and experience! They earned my trust by being honest, professional and transparent. I know, right?! In my opinion, this is the only A/C company that I will work with in Sarasota/Bradenton! A+++
I was petrified to bring an A/C service person to my house. Each time I thought I found an air conditioning company I could trust, up came horror stories or rip-off/scam reviews online. A few wanted to send someone first to "inspect" my home before sending a tech to do my annual maintenance. HUH? Friends also shared horror stories. I had all but given up and felt my father-in-law and I would always being servicing my A/C units until the end of time (more him than me).
However, I have to fear no more! Wentzel's was great. Tanya worked around my dynamic schedule. Tim showed up early and was friendly, professional and "real." He got right to work, but took the time to literally explain each task he did while I followed him. Genuine, sincere, hardworking and honest. Left every area he worked in cleaner than he found it.
Though I rarely write reviews online, there was no way I could let another "me" sit out there, searching in frustration, trying to find an A/C company they could trust. I assure you I found one and as it stands now, I expect to be a lifer.
Courteous, fast and awesome service. I think customer service is their middle name! Thank you Thank you!
Thank you for the 5 star service! I would like to recommend Wentzel’s for the service and professionalism that they provided to me and my property/tenant on a recent service visit. Andy was very professional and helpful! He not only did the job that he was hired to do but he also did a inspection for a few other items we had challenges with. He was kind enough to call me and answer all my questions and give me a quote for additional work to be done. Wentzel’s provided a fair price and I hired them to do the additional work. I also spoke to the office team (Lisa & Cindy) on several occasions and they were all very helpful and top notch. I’m not surprised that Wentzel’s has been in business for so long. Wentzel’s does a great job and I’m happy to give them 5 stars across the board for work, professionalism, communication, price & company. You will bee happy to work with this company.
We got a free quote from the owner, best price in town, for a tear out and install. They made more than good on that quote, they were fast, friendly and seemed like some good ole' regular people like us.
They had the install set up for just a few days later and we were met with a fantastically professional installer named steve. he had another guy with him working on the outside as he worked on the inside who was fast and worked hard as well. steve was a master of his craft and made the dingy, musty and moldy closet that house our old ac unit look like a 5 star hotel when he was done. he went above and beyond what we expected, and was courteous, quick, knowledgeable, honest and a heck of a good guy to talk to with. He left it cleaner and more put together than when he came. The customer service, care and work we have had thus far with wentzels has been above and beyond, especially for an industry that is know for people that try and pull the wool over your eyes just to make a buck. we havent had any warranty issues to be able to review their service there, but isn't that a good thing? we got a follow up call that evening to make sure everything was just the way we liked it...well it sure is... nice and cold.